Analysis, Design and Evaluation Services

We perform one or more of the following activities as appropriate for your goals.

• Analysis services:
    • Review existing data like web logs, support calls, bug tracking, usability reports
    • User profiles, Personas
    • User needs analyses, Task analyses, Workflow analyses
    • Contextual inquiries, Field observations, User interviews
    • Focus groups
    • Surveys, Questionnaires
    • Competitive evaluations
    • Define requirements
    • Write user interface guidelines, standards

• Design and Prototyping Services:
    • Conceptual models
    • Interaction models
    • Information architecture
    • Accessibility
    • Internationalization, Localization, Globalization
    • Wireframes, Mock-ups, Storyboards, Prototypes
    • Low fidelity prototypes for evaluation and testing
    • High fidelity prototypes
    • Detailed user interface specifications
    • Create User Interface and Web style guides

• Testing and Evaluation Services:
    • Usability studies in lab and field [paper prototypes through finished product]
    • Benchmark studies
    • Expert reviews
    • Feature reviews
    • Consistency reviews
    • Standards and Compliance reviews
    • Accessibility guidelines compliance
    • Internationalization guidelines compliance
    • Usability inspections
    • Heuristic evaluations
    • Usability walkthroughs
    • Formal usability tests

Contact:
HFE Consulting
Phone: (408) 234-6903
Email:  info at hfeconsulting.com